Frequently Asked Questions

Billing

How do I pay my bill?

+

You can pay via EFT, debit order, or credit card through your client portal. We also accept payments at our office or via bank transfer. Set up a debit order for automatic payments.

When is my bill due?

+

Bills are issued on the 1st of each month and are due by the 7th. Late payments may incur a small penalty fee. Contact us if you need to arrange a payment plan.

What payment methods do you accept?

+

We accept EFT transfers, debit orders, credit cards (Visa, Mastercard), and cash payments at our office. Debit orders are the most convenient and secure payment method.

Back to The Support Base